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The words below belong to clients who engaged Tembusu Haus over the past year. They speak for themselves.
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From Our Clients
"We had tried to manage the lease negotiation ourselves and found ourselves confused by clauses around the garden pergola and boundary wall. Tembusu Haus stepped in, explained everything clearly, and secured terms we would not have thought to ask for. The reference guide they left us was genuinely useful months later."
"The guardianship programme has made living in a large bungalow genuinely manageable. Before Tembusu Haus, coordinating garden, pest control, and pool maintenance separately was an ongoing source of stress. Now I receive one report each month and know that everything is being looked after properly."
"I was relocating from Madrid and had limited time for viewings. The shortlist Tembusu Haus prepared was small and very well chosen — four properties, all of which matched what I had described. The garden assessments were particularly helpful; I had not thought to ask about drainage until they raised it."
"We used all three services in sequence — search, lease, and now guardianship. The transition between services was seamless because the same team handles everything. The monthly report format took some getting used to, but the content is genuinely thorough and the estate is in excellent condition."
"The negotiation over tree-pruning responsibility was handled so professionally — we were in a conservation area with specific rules that neither I nor the landlord had fully understood. Tembusu Haus knew exactly what was required and drafted a clause that protected both parties fairly."
"What I appreciate most is that I do not hear from them constantly — only when something requires my attention. That calm, professional approach to property management is unusual and something I was not expecting. The garden has never looked better."
Case Studies
Three Tenancy Stories
Finding the Right Bukit Timah Bungalow After Six Months of Searching
A family of five had been searching independently for six months. Properties were either too small, in poor garden condition, or presented lease terms that the landlords were unwilling to adjust. They were close to abandoning the idea of a landed property entirely.
Tembusu Haus conducted a structured consultation to establish genuine priorities. A shortlist of three properties was prepared within ten days. Two viewings led to an offer on a semi-detached property with a mature garden. Lease negotiation included a specific clause on external wall maintenance and garden irrigation.
Property identified and offer accepted within three weeks of engaging Tembusu Haus. Lease signed at a rate 4% below initial asking. The family moved in the following month and subsequently engaged the Estate Guardianship Programme.
"Three weeks. After six months of doing it ourselves. The difference was the quality of the shortlist — every property was genuinely suitable."
— Client, Bukit Timah · January 2025
Maintaining a Conservation Bungalow During a Long Overseas Posting
An expatriate professional signed a three-year lease on a conservation bungalow near Cluny Road before an extended assignment took him to Tokyo for eight months. He needed someone to look after the property — and communicate with the landlord — in his absence.
The Estate Guardianship Programme was engaged. Monthly walkthroughs covered interior systems, garden health, and the conservation property's specific requirements. Written reports were sent regularly. When an external drainage issue emerged in the third month, the guardian managed the contractor and landlord communication without any involvement required from the tenant.
The property was returned to full use upon the client's return without any deterioration. The drainage issue was resolved at the landlord's cost, having been correctly identified as a structural matter. The client extended both the lease and the guardianship engagement.
Navigating a Complex Boundary Dispute Before Signing
A couple had found a terraced house they wanted to rent in Caldecott. During preliminary review of the draft lease, Tembusu Haus identified that the boundary with the neighbouring property was disputed and that the lease draft assigned maintenance responsibility for a shared wall incorrectly.
The team paused the negotiation and requested a boundary survey as a condition of proceeding. The landlord agreed. The survey confirmed the shared wall responsibility and the lease was redrafted accordingly, with clear language on maintenance obligations going forward.
The lease was signed two weeks later with accurate boundary terms. The clients have since experienced no disputes with the neighbouring property. They subsequently referred two colleagues to Tembusu Haus.
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